Shipping Policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive an email confirmation once your order has been shipped with a tracking number.

Shipping Rates

• •Free standard shipping on all orders over $49 USD.
• •Flat rate shipping of $5.99 USD for orders under $49.
• •Shipping costs are calculated at checkout based on your order total.

Delivery Times

• •United States: 7–12 business days
• •Canada: 10–14 business days
• •United Kingdom: 7–12 business days
• •European Union: 10–14 business days
• •Australia & New Zealand: 10–16 business days
• •Please note: delivery times are estimates and may vary due to customs processing.

International Shipping

We ship to the United States, Canada, United Kingdom, Australia, New Zealand, and most EU countries. If your country is not listed at checkout, please contact us at [email protected].

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the customer. SteelNest is not responsible for delays caused by customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package on the carrier's website. If you haven't received a tracking number within 3 business days of your order, please contact us.